Frequently Asked Questions
What is Aziz Art?
Aziz Art is an online platform where artists can showcase and sell their artwork directly to collectors worldwide. We provide a secure and user-friendly space for art lovers to discover unique pieces.
How do I create a Seller account?
Click Sell on the homepage, enter your details, and verify your email. Once registered and approved, you can start listing your artwork.
How do artists list their artwork?
Artists can upload images, set prices, and add descriptions through their dashboard. We recommend high-quality images and detailed descriptions to attract collectors.
What types of art can I sell?
We accept paintings, photography, sculptures, drawings, and prints.Â
How does payment work?
Payments are processed securely through WooCommerce. Buyers pay upfront, and artists receive funds after the artwork is delivered and confirmed.
How is shipping handled?
Artists are responsible for shipping, which is included in the artwork price. Buyers will see estimated delivery times before purchase.
Does the marketplace charge fees?
Yes, we receive a modest commission (20%) from sellers.
How do refunds and returns work?
Refunds are only issued if the item returns to the seller in its original condition and packaging. Buyers must contact support within 14 days of delivery. Sellers should package items securely to avoid damage.
Is my payment information secure?
Absolutely. We use encrypted payment systems and comply with industry security standards to protect your data.
How can I contact support?
You can reach us by submitting a question at Contact Us – Aziz Art. We aim to respond within 24 hours.